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Policies

Contact:
orders@na-nyc.com

Shipping
All orders are processed and shipped within 3 business days. All shipping is sent through USPS with a tracking number. The tracking number will be included in a separate email once your items are shipped.

Currently we do not offer expedited shipping.

Shipping Rates
United States
Orders under $45 - $3- Standard USPS Priority shipping
Orders over $45 – Free Standard USPS Priority shipping

International
Canada - $15
United Kingdom - $25
Mainland Europe - $25
Asia - $30

Return/ Exchange Policy
Purchases can be returned for store credit or exchanged within 7 days of receipt. Returned merchandise must be unworn and include all original tags and packaging.

Returns will not be accepted on final sale items.

Return Authorization
To return an item for store credit or exchange, please write us at orders@na-nyc.com within 7 days of receipt.

Please Use “Return Authorization for order (insert order number)” in subject line. In the body of the email state if you wish to exchange or return for store credit. If you are exchanging, please identify which item you would like in exchange.

We will issue a return authorization, please write authorization number on receipt and place it inside the box for return shipping.

We WILL NOT accept returns without a return authorization number.

Return Shipping
Returns must be shipped at buyer’s expense except in instances when items received were not ordered.
Returns must be shipped in a secure package with tracking number.

Returns that are lost, damaged, or worn will not be accepted.

Privacy Policy
We do not store credit card information. All information is handled through the secure servers of PayPal or Shopify.

We will not share any personal data you provide with a third party.

With provided email address, we will send occasional promotional emails or a Happy Birthday.

If you have any questions, please write us at orders@na-nyc.com

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